Episode details

Available for over a year
Learn how to speak up about poor service, haggle for a better deal and give some friendly feedback. There's also advice on winning a dispute over potholes and parking tickets.
Programme WebsiteUse BBC.com or the new BBC App to listen to BBC podcasts, Radio 4 and the World Service outside the UK.

Available for over a year
Learn how to speak up about poor service, haggle for a better deal and give some friendly feedback. There's also advice on winning a dispute over potholes and parking tickets.
Programme Website